Cancellation policy

Cancellation Policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.

 
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, and then fulfill and charge the full or remaining payment at a future date. 
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.

Warranty Information
Rugged Tackle must be sent pictures along with a video showing what has happened to the product. It will then be subject to the discretion of Rugged Tackle staff to determine if it is a valid warranty claim or not. If a product is validated to be a defective product, a warranty claim will be put in with the manufacturing company. The customer is then liable for the customs payment of the ced warranty and shipping costs to return the product.